Privacy Policy — How badjee Protects Your Data
Your personal information matters to us. This policy explains exactly what data badjee collects, how we use it, and the controls you have over your own information.
📄 Policy Overview
IMPORTANT NOTICE: This Privacy Policy ("Policy") describes how badjee ("Platform", "we", "us", "our") collects, uses, stores, shares, and protects personal data belonging to registered Members and visitors of badjee.bet ("you", "your"). By creating an account or otherwise using the badjee platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, please do not use the badjee platform.
badjee is committed to handling personal data responsibly. We collect only the information necessary to provide our services, verify player identity, process payments, and comply with applicable legal obligations. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
This Policy applies to all personal data collected through the badjee website at badjee.bet, through our mobile web platform, through customer support communications, and through any promotional campaigns operated by badj ee. We may update this Policy periodically to reflect changes in our practices or applicable law. Continued use of the badjee platform following the posting of an updated Policy constitutes your acceptance of the revised terms.
1. Data We Collect
badjee collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of personal data we may collect include the following.
Identity Information
Full legal name, date of birth, gender, and copies of government-issued identity documents provided during account verification (e.g., National ID card, passport).
Contact Information
Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal details.
Financial Information
Payment method details (bKash account number, Nagad number, Rocket number, Upay number, Visa/Mastercard last four digits), transaction history, deposit and withdrawal records.
Gaming Activity
Game sessions, bet amounts and outcomes, sports betting selections, bonus usage history, session duration, and wagering patterns across all badjee products.
Technical & Device Data
IP address, device type, operating system, browser type, cookies and session tokens, referring URLs, and clickstream navigation data collected automatically during platform use.
Communications Data
Records of your interactions with badjee customer support, including emails, chat transcripts, and dispute correspondence sent to [email protected].
2. How We Use Your Data
badjee uses the personal data we collect for the following purposes. We rely on different legal bases depending on the nature of the processing activity.
2.1 Account Administration
We use your identity and contact information to create and manage your badjee account, verify your identity, process login authentication, and maintain the security of your account. This processing is necessary to perform our contract with you as a registered Member.
2.2 Payment Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to verify that payment methods are registered in your own name; and to maintain an accurate transaction history. This processing is necessary for the performance of our contract and to comply with financial compliance obligations.
2.3 Legal & Regulatory Compliance
badjee processes personal data as required to comply with applicable legal obligations, including anti-money laundering (AML) checks, know-your-customer (KYC) verification, fraud prevention, and responding to lawful requests from competent authorities. Compliance processing is a legal obligation and cannot be opted out of while you hold an active badjee account.
2.4 Responsible Gaming
Gaming activity data is analysed to monitor for indicators of problem gambling behaviour, to enforce deposit limits, self-exclusion requests, and cool-off periods requested by Members, and to fulfil our responsible gaming obligations. This processing serves both our legitimate interests and our legal obligations.
2.5 Platform Improvement
Technical and device data, along with aggregated and anonymised gaming activity data, is used to analyse platform performance, diagnose technical errors, improve the user experience, and develop new product features. Where data is fully anonymised, it no longer constitutes personal data and falls outside the scope of this Policy.
2.6 Marketing Communications
With your consent, badjee may use your contact information to send you promotional offers, bonus notifications, and news about new games and features relevant to the Bangladesh market. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before withdrawal.
badjee does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Your data is yours — we only use it to deliver and improve the badjee experience.
3. Data Sharing & Third Parties
badjee may share your personal data with carefully selected third parties where necessary to provide our services or to comply with legal obligations. We do not share data beyond what is strictly required for these purposes.
3.1 Payment Processors
To process deposits and withdrawals, badjee shares necessary financial information with our payment partners including bKash, Nagad, Rocket, Upay, and the relevant card networks (Visa, Mastercard). Each payment partner operates under its own privacy and data security obligations.
3.2 Game Content Providers
Where required for game integrity, session management, or RNG certification purposes, limited technical data (such as session tokens and player identifiers) may be shared with our licensed game studio partners including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. No financial or full identity data is shared with game studios beyond what is technically necessary.
3.3 Identity Verification Services
badjee may use third-party identity verification providers to validate the identity documents and personal information submitted during the KYC process. These providers process your data strictly on our behalf and under our instructions, bound by confidentiality obligations.
3.4 Legal & Regulatory Authorities
badjee may disclose personal data to competent legal authorities, regulators, law enforcement agencies, or courts where we are required to do so by applicable law, or where disclosure is necessary to protect the safety, rights, or property of badjee, our Members, or the public.
3.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of badjee's business, Member personal data may be transferred to the acquiring entity as part of that transaction. Affected Members will be notified of any such transfer and of any material changes to this Policy that may result from it.
4. Cookies & Tracking Technologies
badjee uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used. The following types of cookies may be set when you visit badjee.bet.
4.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They include session management cookies, authentication tokens, and security cookies that protect against cross-site request forgery. No consent is required for strictly necessary cookies.
4.2 Functional Cookies
Functional cookies remember your preferences such as language settings, display preferences, and recently viewed game categories. Disabling these cookies will not prevent you from using the platform but may reduce the quality of your experience.
4.3 Analytics Cookies
With your consent, badjee may use analytics technologies to collect aggregated data about how Members navigate the platform, which pages are most visited, and where technical errors occur. This data is used in aggregate form only and is not used to identify individual users.
You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the badjee platform. Refer to your browser's help documentation for instructions on managing cookies.
5. Data Security & Retention
5.1 Security Measures
badjee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive credentials, access controls limiting data access to authorised personnel only, and regular security audits of our platform infrastructure.
5.2 Data Retention
badjee retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance obligations. Transaction records and identity verification data are typically retained for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping requirements. Marketing data is retained only for as long as you have given and not withdrawn your consent.
5.3 Data Breach Response
In the event of a personal data breach that poses a risk to the rights and freedoms of affected Members, badjee will take prompt remedial action, notify affected individuals where required by applicable law, and document the breach in accordance with our internal incident response procedures. If you suspect your account data has been compromised, please contact us immediately at [email protected].
6. Your Privacy Rights
As a Member of the badjee platform, you have certain rights in relation to your personal data. To exercise any of the following rights, please contact our support team at [email protected] with your registered account details and a description of your request. We will respond within a reasonable timeframe.
Right of Access
Request a copy of the personal data badjee holds about you
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your data where no legal obligation requires retention
Right to Object
Object to processing based on legitimate interests, including direct marketing
Data Portability
Receive your data in a structured, machine-readable format where applicable
Right to Restrict
Request that we limit how we process your data in certain circumstances
Please note that some rights may be limited where badjee is required by law to retain or process your data — for example, transaction records retained for AML compliance cannot be erased on request alone. We will always explain any such limitations clearly when responding to your request.
7. Age Restriction & Children's Privacy
The badjee platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the badjee platform or provide any personal data to us.
If badjee discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data where legally permissible, and take all appropriate steps under our responsible gaming policy. If you believe that a person under 21 has registered on the platform, please notify us immediately at [email protected].
8. Policy Updates & Contact
8.1 Policy Amendments
badjee reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered Members via the contact information held on their account, or by posting a prominent notice on the badjee platform. The date of the most recent revision is displayed at the top of this Policy. We encourage you to review this Policy periodically to stay informed of how we are protecting your data.
8.2 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or badjee's data practices, please contact our support team. We are committed to resolving privacy-related enquiries promptly and transparently.
Privacy Enquiries
For any data privacy questions or to exercise your rights, reach out to the badjee support team. We operate on Bangladesh Standard Time (UTC+6) and aim to respond to all privacy enquiries within five business days.
Email: [email protected]
🎰 Explore badjee
Now that you know how badjee handles your data, you can enjoy the platform with confidence. From live cricket betting on BPL and T20 World Cup matches to slots, crash games, and fish shooting titles — all funded securely via bKash, Nagad, Rocket, or Upay. Play safely, play responsibly, and enjoy the ride.
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